Outbound SIP calling is now available to all organizations

(developers.openai.com)

54 points | by arbayi 3 hours ago

15 comments

  • opengrass 0 minutes ago
    Cancer. You won't talk to a human being anymore.
  • Arubis 1 hour ago
    This is how we get AI regulations.
    • transitorykris 27 minutes ago
      It's time to just stop using the telephone, it's only for scams and mother's day
    • EA-3167 29 minutes ago
      Elections are how we get that, but imagine the nonsense we’re all going to have to endure between now and January.
  • ocd 2 hours ago
    More than a few places won't even recognize VoIP numbers as legitimate primary numbers, and this will only make it worse. I'm not surprised an organization tied to Microsoft is going to ruin another thing I like.
    • viraptor 2 hours ago
      VoIP numbers are not really a thing. I mean there are pools usually assigned from that other companies are aware of, but it's not enforced. You can buy a custom number and use it if you want. For example I had a residential landline number from my home town assigned and routed to a mobile in another country for better billing when my family wants to call.
      • ocd 2 hours ago
        I'm well aware. I've been using VoIP for a long time, but as I said, some services refuse to recognize VoIP numbers as they can query and check. It doesn't matter if the number was ported and originated from a mobile service or landline telephony provider.

        Netflix is an example of a company that takes a hardline stance not allowing a VoIP number on an account, even while banks don't seem to care since it's the customer's choice.

        • viraptor 1 minute ago
          > It doesn't matter if the number was ported and originated from a mobile service or landline telephony provider.

          It still depends on public databases with hopefully-accurate data. I'm registered on Netflix on a number which can make and receive VoIP calls. It's just not a usual VoIP-specific provider. https://news.ycombinator.com/item?id=50401117

        • UqWBcuFx6NV4r 1 hour ago
          The comparison with / deferral to banks is not really relevant. Apples and oranges.
          • LoganDark 50 minutes ago
            I'd be curious to hear your justification for why it's so much more important for Netflix to ensure there's a "real" phone number behind the account compared to banks.

            (Note: I don't agree with any equivalency or even correlation between phone numbers and legal persons)

      • cartoonworld 2 hours ago
        Yeah but you can easily use an api for HLR lookup and see where it is ported to
        • viraptor 8 minutes ago
          It's not fully reliable. For example you can have local residential lines that in practice go over VoIP and the provider allows you to use the same account to call out. They'll be classified as just normal landlines. It will vary wildly from place to place, but I think soon the type field in HLR will mostly lose its meaning.

          (Just checked my company number, running on a hosted PBX, and it's marked as landline with no extra porting info that would contradict it)

        • noman-land 55 minutes ago
          What's HLR? Can you explain?
          • bennettnate5 26 minutes ago
            The Home Location Register (HLR) is the telephone-provider-specific database that routes calls coming from other providers; while originally a 2G term (it's HSS in LTE and UDM in 5G), people still just call it a HLR lookup. The actual HLR lookup itself goes to a separate country-wide database that maps phone numbers to the cellular or SIP provider. So, when you place a call, your provider can use that database to then lookup the HLR database and reach out to it to further route your call to that person's specific location.
  • jordemort 1 hour ago
    Is this why I've gotten 7+ spam robocalls in the past 2 days?
  • UqWBcuFx6NV4r 1 hour ago
    Oh, Jesus Christ.
  • dqv 2 hours ago
    That's kind of cool. I hope more companies do this. If I understand it correctly, I can provide my own SIP server, so ChatGPT can join conferences or answer incoming calls.
  • kyleee 2 hours ago
    Hopefully it’ll be possible to use this to dispatch faxes over SIP as well
    • iAMkenough 1 hour ago
      Is that why I’m suddenly getting fax spam this year?

      Every few weeks, it’s either a fake invoice or investment pitch.

      Since I receive them as a PDF in an email, I wonder if prompt injection via fax has been done.

      • Arubis 1 hour ago
        If you’re stateside, anti fax spam laws have more teeth than anti-email spam laws.
  • sscaryterry 1 hour ago
    They 100% added this because they want to be regulated, sued, blamed.
  • joecool1029 2 hours ago
    Anyone else eagerly awaiting a deluge of ChatGPT scam calls?
    • viraptor 1 hour ago
      Call your representative and bother them about punishing the callers and telcos. It can be regulated. Just needs people to care.
      • dofm 55 minutes ago
        Better yet, prompt ChatGPT to do it.
    • edoceo 1 hour ago
      the number of spam calls I get on a well published number has gone way up since 2024. Like dozens per day. Twilio filters don't work, support doesn't "get it". I recently ported in an old-persons number and holy CRAP! Calls starting at 7am their time and lasting through dinner!
    • jordanb 2 hours ago
      This honestly feels like the use case...
    • runnr_az 2 hours ago
      what could possibly go wrong?
    • RicoElectrico 2 hours ago
      Just tell it you're hard of hearing and need it to say "Albuquerque, New Mexico" after every word containing letter "a".
  • sunir 1 hour ago
    I predict by 2030 humans are back to paper and personal messengers just so we can get some peace from slam.

    I look forward to iMessage latest revolution from Apple. It takes a revolutionary to bring human connection back in the feel of your hands. Send incredibly beautiful textured linen paper, folded to perfect, tucked in a pocket of starched paper, sealed with the latest in molecular bond technology. Upgrade with iCut Pro, a shimmering blade in silver, gold, rose gold, and matte black that pairs incredibly with iMessage to open each embodiment of human connection with a swift, crisp cut.

    • dofm 53 minutes ago
      Remember they literally had, and cancelled, Steve Jobs's real-postcard-from your-photos passion project.
  • dofm 56 minutes ago
    They really went to a lot of trouble to do this when none of us answer the phone to unknown numbers anymore.
  • bcrl 1 hour ago
    Lowering the barriers to AI executed fraud, 1 SIP trunk at a time!

    This screams for regulation. I don't see how OpenAI can claim to avoid liability using regulations originally meant for telecommunications carriers and now used to cover ISPs and Big Tech while also claiming their services are intelligent.

  • Insimwytim 26 minutes ago
    They can combine it with the info they have on ChatGPT users and sell readymade call scripts for ..."marketing" purposes to the highest bidder.

    It could be very valuable product!

  • koskon 37 minutes ago
    This feature was sponsored by Indian fraud call centres
  • hexa00 15 minutes ago
    So now The Lawnmower Man can be real jk